DRAFT — pending lawyer review. This document is a v1 draft prepared for the ProxChart closed beta.
This Acceptable Use Policy ("AUP") describes conduct that is not allowed on ProxChart. It is incorporated by reference into our Terms of Service. Violating the AUP is a material breach of the Terms and may result in immediate suspension or permanent ban without notice or refund.
The spirit of this policy
ProxChart is voice chat for traders. We want it to be lively, opinionated, and fun — Call of Duty for the charts, as people sometimes describe it. Crude humor, profanity, and rivalry between traders are part of the culture and are not, by themselves, against the rules.
What is against the rules: hurting people, hurting markets, and hurting the platform.
This AUP draws those lines clearly. Read it once. We take it seriously.
1. Targeted abuse
Do not, in voice rooms or anywhere else on ProxChart:
Use slurs based on race, ethnicity, religion, national origin, gender identity, sexual orientation, or disability
Threaten violence against any individual or group
Harass or stalk a specific user — including following them across rooms, repeated unwanted contact, or coordinated targeting
Wish death, suicide, or serious harm on any person
Promote or glorify mass violence, terrorism, or hate movements
Profanity directed at the market, at price action, or at "trading in general" is not abuse. Profanity directed at a specific person is.
2. Privacy violations
Do not:
Doxx — share another person's real name, address, phone number, employer, social security number, account numbers, or other personally identifying information without their consent
Share private content — leaked photos, messages, or recordings of identifiable individuals
Coordinate surveillance of any user's real-world location or activities
Public information about public figures (e.g. a hedge fund manager's Twitter handle) is generally OK to discuss. Personal information about ordinary users is not.
3. Recording and consent
Do not:
Record voice rooms without disclosing that you are doing so to others in the room. Some U.S. states require all-party consent.
Distribute recordings of identifiable users without their permission, or in a way that misrepresents them
Use recordings to harass, blackmail, or shame specific users
Re-broadcast ProxChart content as if it were your own original work
ProxChart's own limited recording (per Section 4 of the Privacy Policy) is disclosed and used only for the narrow purposes described there.
4. Market manipulation and securities-law violations
This category exists because of the trading focus of the platform. Take it seriously — many of these behaviors are federal crimes.
Do not:
Coordinate "pump and dump" schemes — agreeing with others to inflate the price of a security, cryptocurrency, or other asset based on misleading or manipulative tactics
Spread material non-public information ("insider info") about a publicly traded security if you obtained it through a confidential or fiduciary relationship
Make false or misleading statements about specific tickers or issuers with intent to influence price
Solicit specific trades as if you are a registered broker, advisor, or financial planner — unless you actually are one and disclose your registration
Run an investment club, signal service, or paid trade alerts business through ProxChart rooms without disclosing the commercial nature
Trade on information you heard in a ProxChart room if it would constitute insider trading under applicable law
Sharing your own analysis, reactions to news, charts, or trade ideas is fine. Coordinating to manipulate a market is not.
5. Impersonation
Do not:
Impersonate other users — including ProxChart staff, popular trading personalities, financial-news figures, journalists, or anyone else
Choose a username that imitates a real person, brand, or trademark in a way that could mislead others
Falsely claim affiliation with a brokerage, exchange, prop firm, news organization, or regulatory body
Use a stolen or shared invite code to gain access on behalf of someone else
Being inspired by a real trader is fine. Pretending to be them is not.
6. Illegal content and conduct
Do not use ProxChart to:
Plan, coordinate, or solicit any criminal activity
Discuss or promote child sexual abuse material (CSAM) — zero tolerance, immediate ban, reported to authorities
Distribute, sell, or solicit drugs, weapons, stolen credentials, or other illegal goods
Coordinate hate-group activity, harassment campaigns, or doxxing
Coordinate "swatting" or other forms of physical-world harassment
Solicit or facilitate self-harm or suicide
If you encounter content involving an immediate threat to life, contact local emergency services and report to ProxChart at report@proxchart.live.
7. Account integrity and Service abuse
Do not:
Share your invite code with anyone else, or sell it
Use multiple invite codes to evade bans or abuse caps
Bot, automate, or script the extension or its endpoints
Reverse engineer, decompile, or modify the extension's code, except as expressly permitted by law
Spam reactions, room joins, or username changes to disrupt others
Probe or attack ProxChart's infrastructure (LiveKit, Firebase, Vercel, etc.) for vulnerabilities — responsible disclosure to security@proxchart.live is welcomed and rewarded
Hold a Speaker slot while AFK to deny it to others (handled by automatic idle demotion, but persistent abuse is bannable)
8. Sexual content and explicit material
Do not:
Engage in sexual conversation that is unwanted by other participants
Direct sexual content at minors (zero tolerance)
Sexually harass any user
Use voice rooms to solicit, advertise, or perform sexual services
Adults discussing adult topics is allowed; non-consensual or unsolicited sexual conduct is not.
9. Commercial use restrictions
Without prior written agreement with ProxChart, do not:
Run a paid signal service, course, or trading group through ProxChart rooms
Solicit donations, tips, or payments in voice rooms
Promote or advertise products, services, or affiliate links
Use ProxChart as a primary distribution channel for your own brand, course, or paid product
Casual mentions of your trading style, your blog, or "what platform you use" are fine. Running a business inside a free voice room is not.
10. Reporting and enforcement
How to report
In-extension: click the report button on a peer's row in your room
By email: send details to report@proxchart.live
For an immediate physical threat, contact local emergency services first, then us
Include: the username/room ID, what happened, approximate time, any other context. Reports are confidential.
What we do
We act on reports at our sole discretion. The enforcement ladder is roughly:
Severity
Typical action
Minor (one-off rudeness)
Warning, possibly a temporary mute
Moderate (repeated harassment, doxxing attempts)
24h–7d ban
Serious (slurs, threats, manipulation, sexual harassment)
Permanent ban, no refund
Severe (CSAM, credible threats, criminal coordination)
Immediate permanent ban + report to authorities
We may skip steps for severe violations. We may act preemptively when in doubt about user safety.
Appeals
You may appeal a ban by emailing legal@proxchart.live with the subject "Ban Appeal" and your invite code or stable user ID. We review appeals on a case-by-case basis and are not obligated to overturn any ban. There is no appeal for severe violations.
Repeat offenders
We track moderation actions across invite codes and may permanently block IP/device fingerprints associated with repeat offenders, in addition to revoking codes.
11. Updates
We may update this AUP at any time. Material changes will be communicated via the extension's acceptance gate (forcing re-acceptance) and/or notice at proxchart.live.